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Magnus won SEK31,000, completed the wagering requirements, got his account verified and requested a withdrawal. On the following day, he was denied of his winning due to broken bonus terms and conditions. Magnus knew he didn’t make a mistake and requested to communicate with someone else then his ex-partner, Sandra, who happened to work for the casino. Johanna took over the case ジョイカジノ ベラジョン, but that didn’t change the casino’s mind and they started their investigation.
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You can use phone contact, email (you can send a message through the contact box or form), and online chat. Communication is quite free and does not always fit into formal standards. However, we have not encountered abusive comments, but rather irony that sometimes helps to ease the atmosphere. The overall impression of the support department is positive. The bonus program at JoyCasino does not carry anything revealing, but it deserves attention.
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